Frequently Asked Questions

The Information You’ll Need to Confidently Hire A Minneapolis, MN Area Exterior Remodeling Contractor

Is Builders & Remodelers, Inc. a local Twin Cities company or are they part of some national franchise or corporate entity?

We are a local, family-owned company that has been providing the highest quality home improvement solutions to homeowners in the Twin Cities since 1952.

What products and services does Builders & Remodelers offer?

Builders and Remodelers installs the Twin Cities’ best Windows, Patio Doors, Exterior Entry Doors, Siding, and Roofing. We are constantly researching and reviewing products to ensure we are providing the best Maintenance-Free and Energy-Efficient product solutions. Allowing you to spend more time on things that matter in life, while saving on your energy costs!

Is Builders & Remodelers, Inc. licensed and insured?

Yes. Builders & Remodelers, Inc. holds Minnesota Contractors License #1100, which means we were one of the first 100 businesses to be originally licensed in Minnesota. In addition, we are fully insured to protect you and our installers.

Does Builders & Remodelers, Inc. offer a Warranty on their installation and workmanship?

Absolutely! We are so confident in the quality of our installations, we offer a best-in-class LIFETIME WORKMANSHIP WARRANTY on all of our projects. This is in addition to the extensive product Warranties offered by our manufacturers. To best serve you, Builders & Remodelers, Inc. provides an in-house Warranty & Service Department that seamlessly handles client questions, concerns, and issues to their full satisfaction. Just give us a call at 612-827-5481 or email us at info@BuildersandRemodelers.com.

Is Builders & Remodelers a member of the Better Business Bureau (BBB)?

Yes, Builders & Remodelers is dedicated to providing excellent customer service and is an Accredited Member in good standing with the Better Business Bureau in Minnesota and has been since 1970. Builders & Remodelers, Inc. has a current BBB rating of A+.

Does Builders & Remodelers, Inc. offer project financing for their clients?

Yes, we have many Financing options available to our clients including – NO Down payment, NO interest & NO Payment term plans. Your Builders & Remodelers, Inc.

Sales Consultant can actually obtain an immediate decision from our Finance partners at the time of your Free in-home consultation with us. NO Worries!

Why choose Builders & Remodelers over the competition?

We believe our 62+ year history of helping our clients find the right home improvement solution for their project and budget speaks volumes for our reputation as a company committed to delivering a consistent level of quality products delivered through an elevated client experience beginning-to-end. As a matter of fact, we have thousands of past clients who have contacted us a second, third and even forth time to help them with their next home improvement project based on their initial experience with Builders & Remodelers, Inc. Check out what our clients are saying about us.

How much does replacement windows, patio doors, roofing, siding and decking cost?

We appreciate the fact that homeowners generally have a home improvement budget to work within. We pride ourselves on spending the time needed during your Free in-home consultation to work collaboratively with you to develop the right solution for your project and budget. Since every home and the project requirements are different, it is impossible to provide you with the right solution and an accurate estimate over the phone or via email. That’s why we offer a FREE, no-pressure, In-Home Consultation to determine the right solution for your home and provide you with a proposal at the conclusion of the consultation. Just give us a call or visit our website to get your FREE Consultation scheduled at a time convenient to you.

Where are my windows and/or patio doors made and by whom?

Our new Replacement Windows will be manufactured to fit your specific openings by SoftLite Windows at their window manufacturing facility in Cleveland, Ohio. SoftLite has been in business building quality windows and patio doors since 1934. Their longevity in the market speaks to their relentless commitment to building a quality, energy efficient product. As a matter of fact, SoftLite has been recognized as the Energy Star Partner of Year for 8 consecutive years, while receiving the Energy Star Sustained Excellence Award every year since 2016 from the United States Department of Energy

How long will it take to manufacture and install my new windows?

Historically, once your order has been confirmed with your Sales Consultant, it goes through several checks and balances to minimize the possibility of any errors. Your new windows will then be custom manufactured and installed typically within 10 weeks. While we are seeing significant improvements, the continued impact of COVID and Supply Line Shortages has temporarily expanded these timelines.

Are SoftLite Elements windows custom built to fit my home?

Yes, instead of altering your home to fit our windows, SoftLite® Windows & Doors manufacturer’s every window and patio door to specifically fit the openings of your home.

Who will install my new windows and/or patio doors?

We are proud of our reputation for service and quality. Our installers are employed by Builders & Remodelers, Inc. (not sub-contractors) and have the proud distinction of receiving the Master Installers Certification by the American Architectural Manufacturer’s Association (AAMA).

Will I have to deal with the disposal of my old windows, roofing, siding, decking and construction debris?

No, Builders & Remodelers, Inc. crews will clean up and haul away your old windows, siding, roofing, and doors and any debris associated with the demolition and installation of your home improvement project. Plus, we are committed to environmental sustainability in our community and we are very proud of our GO-GREEN initiative to recycle over 75% of all demolition materials taken from your home.

Who do I contact regarding warranty issues or service on my new SoftLite Elements windows if the need should arise in the future?

Depending on your warranty issues it will either be handled through Builders & Remodelers or through one of our manufactures. If an issue arises with regards to installation the warranty will be handled through Builders & Remodelers. If an issue arises with regards to the product itself the warranty will be handled through the manufacture. If you are unsure to the nature of the issue contact Builders & Remodelers for assistance.

Are SoftLite Windows and Doors rated?

Yes, based on AAMA and NFRC (independent laboratory testing) SoftLite® Elements windows and doors offer industry-leading GOLD LABEL CERTIFIED performance. Ensure you are getting the best window for your investment by comparing key window ratings such as Air Infiltration, Water Infiltration, Structural Load, Solar Heat Gain Coefficient, Condensation Resistance and U-Factor. Elements windows professionally installed by Builders and Remodelers are rated among the best windows in all key indexes.

AAMA® CriteriaIndustry MinimumSoftLite® ElementsTMResults
Air Infiltration0.300.0130 X Better!
Water Infiltration33 mph56 mph70% Better!
Structural Load94 mph203 mphMore than 200% better!

Q: What is an Energy Star Rating?

A typical household spends about $2,500 a year on energy bills and contributes twice the amount of greenhouse gases to the environment as an average car. ENERGY STAR® is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions. Thousands of industrial, commercial, utility, state, and local organizations—including nearly 40% of the Fortune 500®—partner with the U.S. Environmental Protection Agency (EPA) to deliver cost-saving energy efficiency solutions that protect the climate while improving air quality and protecting public health.

As a testament to their commitment to Energy Efficiency, SoftLite® has been recognized as  Energy Star Partner of Year for 8 consecutive years, while receiving the Energy Star Sustained Excellence Award every year since 2016.

What roofing, siding, and entry door brands do you install?

We currently install roofing products from TAMCO, GAF, Owens Corning, Atlas & Certainteed. Our siding products include James Hardie Board, LP SmartSide, Certainteed Vinyl and EDCO Steel Siding. We also install entry doors from Albany and Pella storm doors.

If I Choose to do business with Builder & Remodelers how will I be kept informed on the status of my project?

We believe keeping you informed about your project status is key to delivering an elevated experience for our clients. First, we will send you an email confirmation reminder for your Free In-Home Consultation. Once we’ve placed your product order with our manufacturer(s), we will send you another email notice on the anticipated local delivery date of your project materials to our warehouse. Once all your materials have arrived to our warehouse, you will receive a call from our Production Manager to schedule your installation at a time convenient to you and your family.

What is a U-Value?

The U-Value is a measure of thermal resistance use in the building and construction industry. The lower the number, the better the building insulation’s effectiveness.

Can you install window in the winter time?

Yes, so there is no need to hold off on your project due to weather. We’ll take great care to minimize any temperature discomfort to your family during our installation process.